Data Security

Our Commitment to Trust and Transparency

Malloy Labs is dedicated to providing cutting-edge video intelligence services. We employ advanced LLMs (Language Learning Models) to process your videos, transcribe them, and extract vital information for better understanding and efficient search capabilities.

Trust forms the foundation of our relationship with our clients. We are committed to maintaining the highest standards of data privacy and security.

Understanding Data Usage

• Your videos are only used for the specific services you've availed of.
• We do not use your data to train models for other clients or any other unintended purposes.
• Once the processing is complete, your raw video data is not used for any other operations unless specified by you.

End-to-End Encryption

• Videos receive encryption immediately upon upload, maintained during transmission to our servers.
• Data remains encrypted at rest on our servers until processing occurs.
• Post-processing data undergoes re-encryption for storage.

Data Anonymization

When feasible, we anonymize data such that individual identifiers are removed, especially in videos that may contain identifiable details. This anonymization prevents processed data from being traced to original sources or individuals.

Ring Fencing and Client-Specific Data Isolation

We employ ring fencing techniques to ensure that each client's data is stored, processed, and accessed in complete isolation from any other client's data.

Feedback Mechanism

Clients may voice concerns regarding data privacy through our established channels. We are committed to implementing necessary operational adjustments based on your feedback.

We are committed to best practices that protect data integrity and security. If you have any questions, please contact us at support@malloy.sg.